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Terms of Service

Citizen Soldier LLC & Witness Terms of Service

Last modified: July 5th, 2012


Thanks for using our product(s) and services. The product(s) and services are provided by Citizen Soldier LLC.

By using our product(s) and services, you are agreeing to these terms. Please read them carefully.

Additional terms or modification to existing terms may become necessary to keep relevant material available to our customers. Those terms become part of your agreement with us if you use our services/products.

Using our Services

You must follow any and all policies made available to you within the services or as part of this agreement.

Don't misuse our services. For example, don't interfere with our services or try to access them using a method other than the interface and the instructions that we provide. You may use our services only as permitted by law, including applicable export and re-export control laws and regulations. We may suspend or stop providing our services to you if you do not comply with our terms or policies or if we are investigating suspected misconduct.

Using our Services does not give you ownership of any intellectual property rights in our services or the content you access. You may not use content from our services unless you obtain permission from its owner or are otherwise permitted by law. These terms do not grant you the right to use any branding or logos other than the Witness Logo for display as a Witness Network Account holder or someone that is part of the Witness Network. To purchase other related material from the website, you must be an active account holder and are intending to use the Witness Logo in or at your place of business. Don't remove, obscure, or alter any legal notices displayed in or along with our services or agreements.

Our services display or link to some content that is not Citizen Soldier's. This content is the sole responsibility of the entity that makes it available. We may review content to determine whether it is illegal or violates our policies, and we may remove or refuse to display content that we reasonably believe violates our policies or the law. But that does not necessarily mean that we review content, so please don't assume that we do.

In connection with your use of the services, we may send you service announcements, administrative messages, and other information. You may opt out of some of those communications.

Witness Network Access

An account is required to access any aspect of the Witness Network App. No events can be added or managed without an account. You will need a Witness Account or access to an account in order to be a part of the Witness Network. You may create your own Witness Account, or your Witness Account access may be assigned to you by an administrator, such as your employer. If you are using a Witness Account assigned to you by an Employer or his administrator, different or additional terms may apply. The Account Owner has the exclusive right to manage all content of the account, including user access.

Payment will be required to have an account.

Account Types

An account may be defined as Individual or Company. Certain information will be required to create an account of either type. Both personal and business accounts will have "Owners", however, the business account will have a "Power User" option (also referred to as "Administrator") and "Users" who can access the account on a restricted basis. The distinction between Company and Individual, will determine the number of users accessing the account and how payment is processed. For instance an individual account is one account "Owner" with no sub users. A Company account is an account "Owner" with an option to add "Power Users" and account "Users". The maximum amount of users for either account is predetermined by Citizen Soldier LLC and is displayed on the Citizen Soldier website.


Accounts are purchased at an Individual or Company level for a term of one calendar year. Both Individual and Company accounts will have a registered form of payment on file and an automatic renewal date is set upon account activation. Pricing is subject to change without notice. Please visit this page for current account pricing.

Account Renewal

At the end of an account term, an automatic charge to the credit card on file will be performed to renew the account. The charge will coincide with the current term rate displayed on the Citizen Soldier website. Failure to keep a valid credit card on file, or failing to submit new credit card information, prior to the renewal date, means that you no longer wish to have access to the Witness Network or information you have stored in the account.

You're Content in our Services

The Witness Network App service allows you to submit content to your account and to share content with other Witness account holders or their users. You as an Account Owner retain ownership of any intellectual property rights that you hold in that content.

When you upload or otherwise submit content to Citizen Soldier LLC from your Witness Network account or otherwise, you give Citizen Soldier LLC (and those we work with) a worldwide license to use, host, store, reproduce, modify, create derivative works (such as those resulting from translations, adaptations or other changes we make so that your content works better with our services), communicate, publish, publicly perform, publicly display and distribute such content. The rights you grant in this license are for the purpose of operating, promoting, and improving our services, and to develop new ones. This license continues even if you stop using our services. Make sure you have the necessary rights to grant us this license for any content that you submit to our company or any of its affiliates.

About Software in our Services

When a service requires or includes downloadable software, this software may update automatically on your device once a new version or feature is available. Some services may let you adjust your automatic update settings.

Citizen Soldier LLC gives you a personal, worldwide, royalty-free, non-assignable and non-exclusive license to use the software provided to you by Citizen Soldier LLC as part of its services. This license is for the sole purpose of enabling you to use the Witness Network APP and to enjoy the benefit of a product as provided by Citizen Soldier LLC, in the manner permitted by these terms. You may not copy, modify, distribute, sell, or lease any part of our products or services including software, nor may you reverse engineer or attempt to extract the source code of that software, unless laws prohibit those restrictions or you have our written permission.


The web version of the Witness Network App will have a time-out feature to assist in securing your account during times of inactivity. To access the program after the system has automatically logged you out, you will be required to give your login credentials. The mobile version of the Witness Network App will require a login to access the program initially. However, the program stays open until you LOG OUT. We highly recommend that you log out each time you are through utilizing either the Web or Mobile version of the Witness Network App.

Modifying and Terminating Your Account or our Services

We are constantly changing and improving our services. We may add or remove functionalities or features, and we may suspend or stop certain services altogether.

You can stop using our services at any time. Citizen Soldier LLC may also stop providing services to you, or add or create new limits to our services at any time. To cancel service and to discontinue annual billing of your credit card, please submit a written request to The cancellation must be in e-mail form and from the account owner's e-mail address given at the time of registration. A confirmation e-mail will be sent to the registered e-mail address on file and you must respond within 72 hours. Failure to submit and respond properly constitutes a failed cancellation request.

If cancelling the automatic billing of your credit card, you must complete the cancellation process prior to the 30th calendar day from the renewal date. Cancellations within the last 30 days of an active account may be considered a failed cancellation request.

We believe that you own your data and preserving your access to such data is important. If we discontinue access to an account you own, when reasonably possible, we will give you advance notice and a chance to get information out of your account.

If circumstances warrant the immediate termination of an account, Citizen Soldier LLC nor its staff or affiliates have any responsibility to hold or recover any other information contained within an account.

If an Account Owner decides to terminate their account, all data within the account is non-recoverable. It is the Account Owners responsibility to make record of anything he/she would like to have before the account is terminated.

Citizen Soldier LLC and or its affiliates reserve the right to deactivate or delete accounts from their servers that have been inactive more than one calendar year. If this happens, the account owner indemnifies Citizen Soldier LLC and or its affiliates from criminal of civil litigation due to data that was irrecoverable.

All payments for an account are considered final. No refunds or partial refunds are issued for accounts that are activated and then terminated prior to their renewal term. No transfers from one account type to the other are allowed.

You're Liability

Citizen Soldier LLC through the production of the Witness Network App is supplying you the consumer with a "vehicle" of sorts to store and transmit information through electronic means. It is your responsibility and duty, to store, publish, share and or transmit data that is done with the best of intentions and in good faith.

Transmitting information via the Witness Network that is false, misleading or intended to prompt a false investigation will be looked at as a criminal act. Account owners and their users are subject to both criminal and civil liability for any such activity. If Citizen Soldier LLC finds that malicious or false information was transmitted via the Witness Network, it will, with or without a subpoena, relinquish all of your relevant account data to the authorities for a formal investigation. Not to mention, termination of your account and all of its content.

Liability for our Services

When permitted by law, CITIZEN SOLDIER LLC, and or its affiliates, will not be responsible for lost profits, revenues, or data, financial losses or indirect, special, consequential, exemplary, or punitive damages. This includes loss of data due to missing or corrupt files.

To the extent permitted by law, the total liability of CITIZEN SOLDIER LLC and or its affiliates, for any claim under these terms, including for any implied warranties, is limited to the amount you paid us to use the services (or, we could choose to supply you with service again).

In all cases, Citizen Soldier LLC and its affiliates will not be liable for any loss or damage that is not reasonably foreseeable.

Businesses using our Services

If you are using our services or products on behalf of a business, that business and its users, accepts these terms. It will hold harmless and indemnify Citizen Soldier LLC and its affiliates, officers, agents, and employees from any claim, suit or action arising from or related to the use of the services or violation of these terms, including any liability or expense arising from claims, losses, damages, suits, judgments, litigation costs and attorneys' fees.

Government agencies utilizing our Services

If you are using our services or products on behalf of a government agency, that agency and its users, accept these terms. It will hold harmless and indemnify Citizen Soldier LLC and its affiliates, officers, agents, and employees from any claim, suit or action arising from or related to the use of the services or violation of these terms, including any liability or expense arising from claims, losses, damages, suits, judgments, litigation costs and attorneys' fees.

About these Terms

We may modify these terms or any additional terms that apply to a service to, for example, reflect changes to the law or changes to our services. You should look at the terms regularly. We'll post notice of modifications to these terms on this page. We'll post notice of modified additional terms in the applicable service. Changes will not apply retroactively and will become effective no sooner than fourteen days after they are posted. However, changes addressing new functions for a service or changes made for legal reasons will be effective immediately.

If you do not agree to the modified terms for a Service, you should discontinue your use of that service.

If there is a conflict between these terms and the additional terms, the additional terms will control for that conflict.

These terms control the relationship between CITIZEN SOLDIER LLC and you. They do not create any third party beneficiary rights.

If you do not comply with these terms, and we don't take action right away, this doesn't mean that we are giving up any rights that we may have (such as taking action in the future).

If it turns out that a particular term is not enforceable, this will not affect any other terms.